How We Can Help You: Our Process

Handyman Services (1 Day or Less)

You can book one of our operatives on a day-rate (or half-day) directly through our online scheduling system. For non-urgent tasks, you can take advantage of a discounted rate by purchasing the same service through our shop. In this case, our team will attend based on availability, typically within three weeks of booking.

Handyman Service

Small Projects (Typically 1–3 Weeks duration)

To get started, please book a "Site Visit - Small Project" through our scheduling system. During this visit, we’ll assess your requirements and provide a fixed-price quotation for the work. Please note, there is a £78 call-out charge for the visit, which will be credited back to you if you choose us to complete the project.

Book Site Visit - Small Project

Availability: Our availability for small projects is typically within the next 3-4 weeks, as we can often schedule these around our larger projects.

Large Projects (Typically Over 3 Weeks duration)

For large projects, we usually require plans and, if applicable, structural calculations to provide a fixed-price quotation.

If you already have plans: Please book a "Site Visit - Large Project" through our scheduling system. We’ll review the plans during the visit and provide a fixed-price quotation.

Please note, there is a £156 call-out charge for the visit, which will be credited back to you if you choose us to complete the project.

Book Site Visit - Large Project

Availability: We are currently scheduling large projects from Spring 2025

If you don’t have plans: You can purchase one of our design packages from our shop to get started.

Architectural design service

Alternatively, if you have any initial questions, feel free to give us a call or schedule a free Zoom consultation through our Booking Page.

FAQs – SturdyBuild Building Company

1. What services do you offer?
We provide a wide range of building services, including renovations, home extensions, loft conversions, refurbishments, and small maintenance jobs. We also offer in-house architectural design and planning services to support your project from start to finish.

2. Do you provide free quotes?
Yes, we offer free quotes following an initial site visit. Please note that the site visit requires a call-out charge, which will be credited back if you choose us to complete the project.

3. How soon can you start my project?
For small projects, our availability is typically within 3-4 weeks, as we often fit these around larger projects. Larger projects are scheduled based on current commitments, and we’ll provide an estimated start date during our consultation.

4. Do you handle planning permissions?
Yes, our in-house architectural designer can assist with planning permissions and ensure your project meets all local regulations and requirements.

5. Can I book a handyman for minor jobs?
Absolutely! Our Handyman Service allows you to book a building operative online for small tasks, such as repairs, furniture assembly, and general maintenance.

6. Are you insured?
Yes, SturdyBuild is fully insured to carry out all building and construction work. Additionally, we ensure that all subcontractors provide their own insurance and qualifications as required.

7. What is your service area?
We provide building services in Cambridge and within a 15-mile radius of the city, covering all surrounding villages. These include:

• Balsham

• Bar Hill

• Barton

• Bottisham

• Burwell

• Caldecote

• Cambourne

• Comberton

• Cottenham

• Coton

• Dry Drayton

• Duxford

• Elsworth

• Eltisley

• Fen Ditton

• Fulbourn

• Gamlingay

• Girton

• Grantchester

• Great Shelford

• Hardwick

• Harston

• Haslingfield

• Hauxton

• Histon

• Horningsea

• Impington

• Landbeach

• Linton

• Little Shelford

• Longstanton

• Melbourn

• Meldreth

• Milton

• Oakington

• Orwell

• Papworth Everard

• Sawston

• Swavesey

• Swaffham Bulbeck

• Swaffham Prior

• Toft

• Trumpington

• Waterbeach

• Whittlesford

• Willingham

8. What is your process for starting a project?

1. Initial Contact: Reach out to us to discuss your project.

2. Site Visit: Book a site visit for a detailed assessment (call-out fee applies).

3. Quotation: We provide a fixed-price quote based on your requirements.

4. Agreement: Once the quote is approved, we schedule the project and begin work.

9. Can you handle plumbing and electrical work?
Yes, we can arrange plumbing and electrical work through our network of approved subcontractors. These professionals are fully qualified and insured to ensure the highest standards for your project.

10. What payment options do you accept?
We accept bank transfers, as well as credit or debit card payments with no surcharge. Payment schedules typically include:

• A 5% deposit to secure your project.

• Progress payments during the work, as agreed in advance.

• A 5% retention payment, held until the project is completed to your satisfaction.

11. Do you use contracts for your work?
Yes, for all building work (apart from the Handyman Service), we use JCT Minor Works Contracts. These ensure clarity and fairness for both parties, covering the scope of work, timelines, and payment terms.

12. What if I need to make changes during the project?
We understand that plans can evolve. Any changes or additional work must be approved by the client through our Charge Order process. This ensures transparency and control, allowing you to review and agree to any modifications, including associated costs and timelines, before work proceeds.

13. Do you offer a guarantee for your work?
Yes, we stand by the quality of our work and offer guarantees on all our projects. Specific terms will be outlined in your contract.

14. How do I book a site visit?
You can easily book a site visit through our online scheduling system. Choose the appropriate service, and we’ll arrange a convenient time to meet.

If you have any other questions, feel free to contact our team. We’re here to help!